![]() One example is that every time you open the app it defaults to the messages menu. The app’s UI is confusing and inefficient. This review is just my personal opinion about the app and not the overall VOIP service we use from them. I work in the IT department at a company that uses Nextiva company-wide and support users who have issues with this app all the time. ![]() I won't be surprised if all calls will be made on cell phones instead of office desk phones in the future. I compare this to how we used to think we didn't need a website, then we realized that everyone needs a website and it's the future and normal. If you are reading this and debating with yourself if you should get the app. I don't know how we reached this point where the desk phone is obsolete. Being able to make calls on the app is crazy technology and unbelievable. I don't use the phone on my desk and it just collects dust. I literally only make phone calls on the app now. But what has been #1 reason why they keep getting my money is the app. It was a much better company to use compared to Verizon and what my office had before. I got hooked up with them after my neighbor at home told me about their phone service. ![]() Nextiva is the phone service that I use in my office and has been for the past 4 years. I'll start by talking to Nextiva and what they do for me. ![]()
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